Question 1

What is AtithiSetu hotel, resort and restaurant software?

Accepted Answer

AtithiSetu is a complete cloud-based ERP platform for hospitality businesses — restaurants, hotels, resorts, wellness retreats, bars, cafés and event venues. It includes QR menu ordering, multi-outlet POS, kitchen display, spa and activity bookings, housekeeping sync, GST billing, staff management, customer loyalty, multi-location dashboards, and real-time analytics.

Question 2

Does AtithiSetu work for resorts and wellness retreats?

Accepted Answer

Yes. AtithiSetu is purpose-built for multi-outlet resorts — one platform handles fine-dining, pool bars, cafés, spa and activity bookings, wedding and MICE event management, and all-inclusive billing (AI, MAP and HAP meal plans). It is used by beach resorts, hill-station properties and wellness retreats across India.

Question 3

How long does it take to set up AtithiSetu?

Accepted Answer

Most restaurants and hotels are fully set up and live within 2 hours. Our onboarding team guides you through menu setup, table configuration, GST setup, and staff onboarding — no IT team required.

Question 4

Does AtithiSetu support GST billing?

Accepted Answer

Yes. AtithiSetu handles state-wise GST correctly — CGST/SGST/IGST/UTGST splits across all 36 states and UTs, plus Section 9(5) ECO GST tracking. Every bill posts to a double-entry ledger, so P&L, balance sheet and GSTR-1 / GSTR-3B working sheets are generated automatically — no separate Tally entry.

Question 5

Is AtithiSetu a full hospitality ERP, not just a POS or PMS?

Accepted Answer

Yes. Beyond restaurant POS and hotel PMS, AtithiSetu includes Spa & Wellness, Events & Convention, and a complete back office: double-entry Accounting with GST returns (GSTR-1/3B), Inventory & Procurement, HRMS (attendance and payroll — PF/ESI/PT/TDS), operational checklists and multi-outlet analytics — all in one login.

Question 6

Does AtithiSetu support multi-location restaurants and franchises?

Accepted Answer

Yes. AtithiSetu has a built-in brand and multi-location mode — one login switches between outlets, with HQ dashboard, brand-wide menu templates, supplier directory, cross-location staff transfer, brand announcements and a royalty engine — with consolidated accounting and analytics across every outlet.

Question 7

Does AtithiSetu have a customer loyalty program?

Accepted Answer

Yes. AtithiSetu includes a tier-based loyalty engine (Bronze / Silver / Gold by lifetime spend) with auto-applied discounts, birthday rewards, promo codes, customer self-lookup at QR ordering, and per-tier analytics. You set the thresholds and benefits — no third-party loyalty plug-in needed.

Question 8

Can AtithiSetu handle multi-currency billing?

Accepted Answer

Yes. AtithiSetu supports India (₹/GST), US (USD/Sales Tax), Canada (CAD/GST+PST), Australia (AUD/GST) and EU (EUR/VAT) presets, plus a custom-currency override. Past orders reprint with their original currency/tax labels, so historical invoices stay correct after a switch.

Question 9

What modules does AtithiSetu include?

Accepted Answer

One platform with every module a hospitality business needs: Restaurant POS & ERP, Hotel PMS with a branded booking website, Spa & Wellness, Events & Convention, plus Accounting & GST, Inventory & Procurement, HRMS (attendance & payroll), operational checklists, customer loyalty, multi-location/brand mode and owner analytics — no per-module add-on fees. Book a free demo for a plan matched to your business.

Question 10

Does AtithiSetu include Events & Convention, Accounting and HRMS?

Accepted Answer

Yes. Events & Convention covers banquet and hall management, catering menus, quotations and event folios. The built-in Accounting module posts every transaction to a double-entry ledger with P&L, balance sheet, cash book and GSTR-1/3B working sheets. HRMS covers attendance, roster, timesheets and statutory payroll (PF/ESI/PT/TDS) with payslips and Form-16. All are part of the platform, not separate products.

Question 11

Does AtithiSetu handle Form-C / FRRO for foreign guests?

Accepted Answer

Yes. Guest and passport details captured at check-in fill the Form-C for foreign nationals, and every submission is logged. This is a built-in feature of the hotel PMS module, not an add-on.

Question 12

Does AtithiSetu offer spa management software?

Accepted Answer

Yes. AtithiSetu includes a full Spa & Wellness suite for standalone day spas, hotel spas, ayurveda centres, and resort wellness facilities. Features include dual-resource appointment scheduling (simultaneous therapist and treatment room booking to prevent conflicts), RevPAS (Revenue Per Available Spa Hour) dashboards, therapist utilization tracking, ATP (Average Treatment Price) optimization through packages and memberships, wellness CRM with SOAP notes and contraindication screening, spa retail POS with FIFO inventory, charge-to-room integration for hotel-attached spas, and automated waitlist management to fill cancellations.

Question 13

What is RevPAS and how does AtithiSetu track it?

Accepted Answer

RevPAS stands for Revenue Per Available Spa Hour — the key yield metric for spa and wellness operations, analogous to RevPAR for hotels. AtithiSetu calculates RevPAS in real time by dividing actual spa revenue by total available treatment-hour capacity across all rooms and therapists. The GM dashboard surfaces hourly, daily and weekly RevPAS trends, highlights underperforming time slots, and enables dynamic pricing triggers to fill idle capacity. This replaces manual appointment-book analysis and gives spa directors the same yield-management rigour that hotel GMs use for room inventory.

Question 14

How does AtithiSetu protect data under DPDP 2023?

Accepted Answer

Data is hosted in India (Mumbai) and every property has its own database schema. Access is role-based and set per property, every change to the books is recorded in an audit trail with before and after values, guest consent is recorded with the policy version, and staff identity and bank details are encrypted with AES-256. Details are on atithi-setu.com/security.

Business Type	Pain Point	Our Solution	Reported outcome
Boutique Hotels & Resorts	Rate parity violations go unnoticed, RevPAR blind-spots prevent yield decisions, manual folios create checkout queues, OTA dependency erodes net ADR by 18–22%.	Integrated PMS with live RevPAR and ADR dashboard, automated rate-parity alerts, express digital checkout, and direct booking engine to shift share from OTAs.	+12% RevPAR in two quarters, direct booking share +9 pts (OTA commission savings ≈ ₹4.2L/yr per 20-room property), checkout time 8 min → 90 sec.
Restaurants & QSR (cafés / cloud kitchens)	Theft, menu drift, stock-outs, no real cost-per-dish	Recipe FIFO + live cost-per-dish + GST billing + owner analytics	₹5L+ year-1 recovery (12-café pilot)
Standalone Spas & Day Spas	Double-booked therapists, walk-in chaos at peak hours, zero visibility into package redemption balances, retail shrinkage undetected until month-end.	Real-time appointment scheduler with therapist utilization dashboard, integrated package wallet tracking, and POS-linked retail inventory with variance alerts.	+40% therapist utilization, package leakage down 91%, retail shrinkage cut ₹6.48L/yr — payback under 5 months.
Ayurveda & Wellness Centres	Paper appointment registers, no longitudinal client history, retail herb/oil sales tracked separately from services.	Digital guest profile with treatment history, dosha notes, unified scheduler, and single POS capturing service + retail attachment per consultation.	No-shows down 34%, retail attachment up +18%, practitioner admin cut 11 hrs/week per centre.
Banquet & Convention Centres	Enquiries on WhatsApp, quotes in Word, rental & catering revenue leaks, GST errors on event invoices	Events & Convention module — hall calendar, quotations, catering packages, event folios and GST-compliant billing	Quote-to-confirm 3× faster; near-zero leakage on rentals & catering
Growing groups drowning in back-office	Books re-keyed into Tally, payroll in Excel, GST filed manually by a CA	Built-in Accounting (P&L, balance sheet, GSTR-1/3B) + HRMS payroll & attendance — posted automatically from every sale	Month-end close 9 days → same-day; CA & re-keying effort cut sharply

One login for your hotel, restaurant, spa, wellness retreat, Ayurveda centre, banquet hall, wedding venue, conference centre and event business.

What are you running?

Run your property from a single dashboard.

Turn every treatment slot into measurable revenue.

Order, kitchen, billing — without the chaos.

Ayurveda hospital & wellness centre software — from dosha assessment to satvik kitchen.

Four departments. One bill.
Nothing typed twice.

Every module. One platform.
Built in, not bolted on.

Customers come back
on autopilot.

One login. Every outlet.

Decisions in seconds, not spreadsheets.

Books that close themselves.

Plan the week. Pay the month.

What changes when it all
runs on one system.

Boutique Hotels & Resorts

Restaurants & QSR (cafés / cloud kitchens)

Standalone Spas & Day Spas

Ayurveda & Wellness Centres

Banquet & Convention Centres

Growing groups drowning in back-office

From sign-up
to one login, fast.

Tell us what you run

Bring in your data

Train your team

Go live on one login

Ready to run it all
from one login?

One login for your hotel, restaurant, spa, wellness retreat, Ayurveda centre, banquet hall, wedding venue, conference centre and event business.One login.Your entirehotel.